Veranstaltungen & Messen - vdma.org

Satisfied customers are the be-all and end-all. Service accounts for an average of 20 percent of sales and is the most important revenue generator for the German mechanical engineering industry, accounting for 50 to 80 percent of revenue. 

But how will service develop in the future? 
This question, which is crucial to the existence of the mechanical engineering industry, prompted the VDMA Competence Center Future Business to prepare a study that envisages and describes possible developments in service in the year 2035.

What does the future of service business and service processes look like? Will machines controlled by artificial intelligence (AI) increasingly handle commissioning, maintenance and after-sales themselves? 

Connect2Discover@VDMA provides an insight into the results and thus into the 4 scenarios of the "VDMA Study Future Services 2035". 

In addition, you will get to know the wide range of business management support, benchmarks and innovative approaches to problem solving offered by the VDMA, which can also be useful in your company.

If you would like to know how your company's service could develop in the future, register.  

Be there and register now.

The eventlanguage is german, but we will offer a simultaneous translation.

With our digital event series Connect2Discover@VDMA we offer you a successive and continuous insight into our wide range of services and show you how you can use your association to your advantage - every 2nd Tuesday of the month, always at 2 o'clock, 2 presentations of about 30 min each - entertaining, compact, competent - click here for the overview. The target group for this event-series are all "newcomers" to VDMA and all those who would like to get to know the range of services better - members or those who are interested in a membership. Every third event is in English, for the others we offer simultaneous translation. If you would like us to inform you or your colleagues about our next Connect2Discover@VDMA-events once a month, please send us a short mail to marc.ludewig@vdma.org.